FAQ

What is your minimum order?
Our minimum order is one dozen.

How do I pay for my order?
Payment can be made easily through Paypal.  After your order is taken by phone, a money request will be sent to you via email.  Payment must be verified before your order will be delivered.

How much in advance do I need to order?
Orders should be placed 48 hours in advance.  However, during the Holiday season, we recommend ordering at least one week in advance to guarantee delivery.

When do you ship?
We ship Monday through Wednesday, in order to keep your cookies as fresh as possible.

How do you ship?
Currently, we ship Priority Mail.

Do you deliver?
Yes.  We deliver to Hollywood, Burbank, downtown L.A., Toluca Lake, Studio City, Beverly Hills, Glendale, Pasadena, and surrounding areas. 

Is there a charge for hand deliveries?
Yes, the minimum charge is $8.  This charge is determined by the distance traveled.  Please call us for delivery charges.

Will the cookies be fresh upon arrival?
Absolutely! Cookies are baked the day they are delivered.  When shipped, each order is vacuum sealed so your cookies will be fresh upon delivery.

What if I have allergies?
Some of our cookies contain nuts, but all of them are made on shared equipment that may contain traces of tree nuts. Also, our cookies contain flour and dairy which may not be suitable for people with gluten and dairy allergies.