The Good, the Bad, and the Ugly

by Mondo on November 7, 2009

I’ve been in love for years.  This may come as a shock to my friends because I’m totally single, but it’s true.

Pistachio Kitchen Aid Miixer

It all began when this beautiful machined arrived on my doorstep.

I remember it like it was yesterday… I won $100 from a friend (I won’t go into detail about that) and decided I would use the money to purchase a KitchenAid Mixer.  You see, making dough by hand is not as much fun as you might think, and experimenting with cookie recipes had become my favorite thing to do.

“It is time,” I said to no one in particular. “…time for KitchenAid.” Pistachio in color, it looked gorgeous atop my Formica counter.  I wanted to cradle it in my arms and sing it a lullaby, but I refrained.

Me and My Mixer

It was my new best friend.

Alas, all was not great with this incomparable mixer.  It came with a painted paddle attachment, which was below par.  After using it for a while I noticed the top of the paddle had started to chip.

Chipped Paddle Attachment

I wasn’t happy about it, but thought it was still good.  It was naive of me to assume it had chipped during a wash or in the drainer.  I was sooooooo wrong.  Of course, it was possible the chips were landing in the dough.  Oh, no!

Burnished and Painted Paddle Atachments

There was nothing left to do but buy a burnished paddle attachment.  When you compare them side by side there’s no question where the quality lies.  With the polished paddle, the chance of something chipping and landing in your dough is nil.  Um…that means there’s zero chance.  Plus, what kind of baker would I be if I continued to bake with a faulty attachment?  Please, don’t answer that question.  It haunts me when I think about it.

The bottom line is this: KitchenAid, you have an amazing product.   Don’t ever forget that.  You’ve been around for 90 years and are synonymous with quality craftsmanship, but the painted paddle attachment is a joke-it’s beneath you.   Please remove it from your catalog.  You’re so much more than that and as loyal customers, we deserve better.  Wouldn’t you agree?

{ 5 comments… read them below or add one }

Dave November 7, 2009 at 1:18 am

As quite possibly the last kitchen appliance made in America, KitchenAid can do better. Considering the price premium over comparable products from China, the burnished aluminum paddle attachment should be standard.

Kevin November 9, 2009 at 11:50 am

Was that a new paddle? How long did it take to start flaking like that? I bought a new Kitchenaid mixer a few years ago and it came out of the box with a chipped beater attachment. I called their customer service # and they shipped me a new one … no questions asked.

Mondo November 11, 2009 at 10:32 pm

Kevin, thanks for checking out my blog!

The paddle was fine out of the box. It wasn’t until I used it for a few months that it began to chip slightly, but only at the top. I should of replaced it then , but stalled, foolishly believing it was chipping during the wash. I used it until it started to chip at the bottom of the paddle, as shown in the second photo.

Henk December 1, 2011 at 3:33 pm

You probb didn’t adjust the hight of the beater when u used it http://www.youtube.com/watch?v=SWzuXe5c4bE

Sunny Scott December 5, 2011 at 10:34 pm

You know KitchenAid now have new paddle attachment right? It scrapes the sides of the bowl & the dymple in the bottom too!! Check it out. They weren’t the first to release it though, Breville was.
And as an after thought, my 5 lads tell me I make the WORST cookies ever!!! I’ve tried every single recipe invented I think, lets hope yours save me…or them!
ttfn

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